Privacy Policy
Last updated: February 2025
Welcome to Hotbook.app ("Hotbook", "we", "our", or "us"). Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Booking details
- Payment information (processed via secure third-party providers)
Technical Information
- IP address
- Device and browser type
- Usage data and analytics
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Provide and manage hotel reservations
- Process service fees and payments
- Send booking confirmations and reminders
- Operate the auto-cancel protection feature
- Improve our platform and user experience
- Prevent fraud and misuse
- Comply with legal obligations
3. Supplier and Third-Party Sharing
To complete your reservation, we may share necessary booking details with:
- Hotel suppliers and inventory partners
- Payment processors
- Infrastructure and analytics providers
We only share information required to deliver the service.
4. Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Remember preferences
- Analyze site usage
- Improve performance
You may disable cookies in your browser, but some features may not function properly.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your location, you may have the right to access your data, correct inaccurate data, request deletion, and object to certain processing.
To exercise these rights, contact us at: support@hotbook.app
8. International Users
Hotbook operates globally. By using our services, you understand that your information may be processed in countries different from your country of residence.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of Hotbook after changes means you accept the updated policy.
10. Contact Us
For privacy questions: Hotbook.app
Email: support@hotbook.app
Website: https://hotbook.app